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Policies

Disclaimer

Registration will be closed for any sessions which become filled. The Club reserves the right to change categories or ice times at any time during the skating year, and cancel programs where minimum registration levels are not met. Rideau Skating Club is not required to make up lost time or compensate customers for closing arenas due to Acts of God.

Skate Canada Registrant Fee

Skate Canada’s mission is to be a leader in the delivery of skating programs and to have a continuing legacy of champions. In order to achieve this goal, it is critical that best in class programs are developed and executed by Skate Canada, our clubs, skating schools and coaches. This is facilitated, in part, through the collection of a fee from all those who participate. The registrant fee is shared equally between Skate Canada and our Sections in carrying out our respective objectives.

The Skate Canada Registrant Fee is collected from each participant in a Skate Canada program. The fee is collected once per year through the registrant's skating club. The fee provides the registrant with insurance while participating a Skate Canada program. For the 2020-2021 season, the fee covers September 1, 2020 to August 31, 2021.

The Skate Canada fee is mandatory and non-refundable. The fee for the 2020-2021 season is $44 per registrant.

Missed Classes

Participants are to attend all classes as scheduled for the program in which they are registered. In the event that a participant is unable to attend a scheduled class(es), make-up classes, refunds, or credits for the missed class(es) will not be provided.

Helmet Use Policy

This policy is accepted at the time of registration.

All Skate Canada member clubs and skating schools who offer a CanSkate program must ensure all CanSkate and Adult CanSkate participants up to and including Stage 5 must wear a CSA approved hockey helmet while on the ice.


This policy also applies to all other Skate Canada programs, therefore anyone who lacks good control/balance when skating forward, backward and has difficulty stopping, as well as maneuvering around obstacles on the ice must wear a CSA approved hockey helmet.

See the full policy at Safe Sport - Helmet Use Policy

Withdrawals / Refunds

This policy is accepted at the time of registration.

All requests for program withdrawals and/or refunds must be done in writing to info@rideauskating.ca. We do not accept in person or over the phone withdrawal or refund requests. 

See the full Refund Policy at 2020 RSC Refund Policy.pdf

Program Changes

All requests for program changes must be done in writing to info@rideauskating.ca. We do not accept in person or over the phone program changes. 

See the full Program Change Policy at 2020 RSC Program Change Policy.pdf

Privacy Policy

Rideau Skating Club values the privacy of our club members. This privacy statement serves to disclose the privacy practices of this website, www.rideauskating.ca.

Collection and Use of Information

Rideau Skating Club limits the information we collect about our members to only what is required by Skate Canada for being an active member of a skating club.

Rideau Skating Club will collect personal information such as names, addresses, email addresses, phone numbers, etc. through your registration and membership with our club, both of which are voluntary and may be cancelled at any time.

Rideau Skating Club will use this information in order to:

Communicate information relating to the operation and promotion of our club with our members and program participants (i.e. member communications, organization details, current and future program information, club communications, event promotions and details, volunteer information, etc.);
Arrange for instruction and encourage the practice and enjoyment of skating;
Help organize and operate competitions and show performances;
Communicate with prospective members about any and all club-related information;
Enable our club committee and administrative staff to administer business activities, programs, and registrations (i.e. through completing program and event registrations, responding to questions, informing members about upcoming events, etc.);
Register your membership with club-associated governing bodies to which you consent (i.e. Skate Canada).

Credit Card Information

Rideau Skating Club does not store any credit card number and security information on-line or on our website (www.rideauskating.ca).

Release of Information

Rideau Skating Club does not sell, rent or exchange identifiable client information with any third party except as described herein or as you may otherwise consent. All information gathered by Rideau Skating Club is kept strictly confidential. We respect your privacy and confidence as a valued member of our Club. Rideau Skating Club may also provide your personal information where we are required or permitted to do by law.

Website “cookies” and IP addresses

Rideau Skating club may use “cookies” to track your web browsing and registration activities and preferences on www.rideauskating.ca. Cookies are small pieces of data sent from a website and stored in your web browser while you are browsing the website. Cookies help websites to remember information, such as items added in a shopping cart, and to record your browsing activity, including button selections, logging in, etc.

Rideau Skating Club’s website may log IP addresses and browser details during your site visit.

Protecting Your Information

Rideau Skating Club is committed to the protection of our members’ information. Sensitive and personal information is kept secure and strictly confidential. Our website maintains appropriate safeguards and security measures and we retain your information only for the duration that is required for the purposes previously stated. Only the committee members and administrative staff involved in data processing have access to this date. In the event that any other Club member is found in violation of our security and privacy policies, rest assured that strict disciplinary action will be taken.

If you have any questions about this privacy policy or the practices of this website, we encourage you to send us an email at info@rideauskating.ca

You may also send mail to:

Rideau Skating Club, P.O. Box 422, Manotick, Ontario, K4M 1A4

 

Rideau Skating Club reserves the right to periodically change this privacy policy.

Media Policy

This policy is accepted at the time of registration.
Rideau Skating Club, from time to time, takes photographs or videos of the skaters. Any photograph or video may be included on our website or Facebook page, in the local newspapers, or any other Club related document, information sheet or advertising relating to the Club. The use of photographs and video will be limited to these purposes. Please email info@rideauskating.ca if you have any questions regarding this policy.

Code of Conduct

Rideau Skating Club (RSC) is committed to ensuring a quality experience for all members.

All members of Rideau Skating Club are expected to conduct themselves in a manner consistent with the values of RSC which include integrity, inclusiveness and collaboration.

The following Code of Conduct shall apply to all members of Rideau Skating Club:

Members shall treat all individuals and property with dignity and respect, including but not limited to peers, athletes, coaches, officials, parents, opponents, sponsors, media, and spectators and event organizers.

Members shall refrain from any behaviour or comments, which are sexist, racist, abusive, disrespectful or otherwise offensive.

Members shall avoid any conduct, which brings Rideau Skating Club into disrepute, including but not limited to abusive use of alcohol, non-medical use of drugs and use of alcohol by minors and gambling.

Members shall at all times adhere to the policies, procedures, rules, standards, and ethics of Rideau Skating Club.

Skate Canada's National Safe Sport Program

Rideau Skating Club follows Skate Canada’s National Safe Sport Program


See the program at Skate Canada Safe Sport

Concussions / Rowan's Law

The recognition of concussion in sport is coming to the forefront of injury in sport. More and more scientific and public press attention is paid to this injury, and our knowledge of the causation, effects and outcomes of concussion injury is expanding daily. Skate Canada and its medical team recognize the importance and need for athletes, parents, coaches and other team members to rapidly and appropriately recognize and respond to a concussion injury. 


There are Skate Canada and Skate Canada Central Ontario policies currently available for parents, skaters and coaches to reference, and links for these are provided below.


Please note that this information is for general information purposes only. It is not intended to and does not constitute any medical advice and does not contain any medical diagnoses, symptom assessments or medical opinions.

Skate Canada Concussion Policy
Skate Ontario Concussion Policy
Rideau Skating Club's Concussion Resources Page, Rowan's Law